Existing customers
Already a CargoWise customer and need support?
Login to My Account
Need to raise an eRequest on My Account?
Raise an eRequest
Call our Customer Service team
Asia Pacific
Australia: +61 (2) 8001 2222 or 1300 853 121
Singapore: +65 6817 4799
New Zealand: +64 (0) 800 334 7877
Americas
+1 (847) 621 6000
Europe & Middle East
+44 (0) 208 432 5314
Africa
+27 (0) 10 591 9038
Need help?
If you have a question just fill in the form below and get in touch today.
Your comprehensive suite of application delivery, maintenance, support and learning services.
CargoWise Cloud
Access powerful application delivery and management services from our global data network. Enjoy 24/7 global disaster recovery capability, data management, upgrades and maintenance, backup and continuity planning across your business.
CargoWise Support
Our automated eRequest system gives you 24/7 access to our global customer support network – allowing you to report incidents anytime and anywhere. All software support and incident responses are answered by product experts, ensuring efficient and accurate resolution of any issues.
CargoWise Learning
A comprehensive and free online training and education portal featuring thousands of on-demand resources. Our unique online training continually helps you to learn at your own pace and in a way that best suits the needs of your business.
CargoWise Community
Connect and collaborate with your industry peers in our online community. Get answers to common technical questions, share ideas and discover new ways CargoWise can help solve your supply chain challenges.
Connect with a CargoWise Partner
Our global partner network helps customers of all sizes implement and deploy CargoWise.