About Lading Corporation
Lading provides comprehensive CargoWise support, BPO and Consulting services to companies around the world from its offices in the United States, Chile, and South Africa.
Complete, 24/7 Helpdesk support
Lading Helpdesk is comprised exclusively of CargoWise Certified Professionals, the highest product accreditation available, who look after all aspects of your platform.
Our unlimited Per User Support offering covers everything from assistance with internal tasks such as passwords, security rights, or printer issues, to help with external-facing work like activating and deactivating customers, or handling system-wide improvements such as setting up new reports and workflows.
We’re there as much and as often as you need, 24/7/365. All for a flat, economical per user monthly fee that gives you certainty over costs and the flexibility of no commitment month to month plans.
If unlimited Per User support is not right for your company, Lading also offers competitive Per Ticket and discounted Hourly support options.
Business Process Outsourcing that helps you run more efficiently
Lading’s Business Process Outsourcing team allows companies to outsource time-consuming and non-critical work such as data entry, customer and sales support, collections and rates management at a fraction of the cost of completing these tasks internally.
It’s the simple and hassle-free way to run a more cost effective and efficient environment.
Optimize your new or existing CargoWise platform
We have helped companies go from zero to fully setup and operational on CargoWise in as little as one week. In doing so, we upload key data and connect CargoWise to other software platforms or business software while training staff so they are ready to hit the ground running.
We can help your company configure EDI messaging, auto rating, workflows, triggers, templates, and other automation capabilities, and can eliminate double data entry by setting up and connecting CargoWise to your external systems.
Certified CargoWise Practitioners
8 Certified Professionals with the highest level of accreditation in CargoWise
2 Certified Specialists with specialist accreditation in CargoWise
1 Certified Operator with operational accreditation in CargoWise
CargoWise Service Partner
Certified Global Rollouts
English, Spanish, Afrikaans, Portuguese
Regions of operation