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About Offshore Business Processing

Offshore Business Processing is a leading business process outsourcing company that provides comprehensive solutions for the freight and customs industry. Our primary objective is to help you achieve substantial cost savings while enhancing your overall productivity.

We offer an end-to-end solution encompassing various stages of the outsourcing process, from process re-engineering and assistance in crafting standard operating procedures (SOPs) to implementation, training, and day-to-day management of your dedicated agents in the Philippines. In addition to our comprehensive outsourcing solutions, Offshore Business Processing also offers specialized CargoWise consulting services. Our team of experts is well-versed in the intricacies of the CargoWise platform, enabling us to provide valuable guidance and support in optimizing its utilization within your organization. As part of our commitment to excellence, all our operators undergo rigorous training, ensuring that they attain the CargoWise Certified Operator status within 90 days of going live in operations.

We successfully manage various tasks in our Manila offices for over 150 forwarding companies worldwide. Some of the key roles we efficiently handle for our clients include:

• Job Registration / Filing
• Import / Export Operations
• Customs Data Entry (excluding the USA)
• Sales Support
• Purchase Order (PO) Management / Track and Trace
• Customer Service
• Accounts Payable and Receivable
• Collections
• Inbox Management
• Warehouse Data Entry
• Rates Management
• Telemarketing

At Offshore Business Processing, our experienced team of freight forwarding specialists is dedicated to help achieve maximum productivity while significantly reducing costs.

Testimonials