About SFL Tech (Soft Freight Logic)

The team at SFL are very responsive and committed to the success of the project.

Improved efficiency of the users. Excellent service and introduced new features of CargoWise.

SFL helped us at every step with detailed implementation sheets with specific timelines, staff in-charge and timely progress updates. SFL provided accurate worksheets at every stage of implementation as well as detailed and patient training. The recordings of the training has also been provided for future reference. Resolution to the queries as we proceeded with hands on training has been the highlight of the implementation, which included Sales and Marketing, Rate and Tariff, Customs, Forwarding and Accounting modules of the software.

It was a pleasure to work with the SFL team, from upper management to the graphics and training team. The company has specific departments of expertise where you don’t need to seek help elsewhere, even beyond the scope of what we hired them to do. Good understanding of what is required, good understanding of best practices, flexible enough to accommodate our multi-country implementation. SFL is the real stuff!

SFL offered excellent support and made an obvious effort to work with us towards achieving our goals. We felt as though we had an actual partner during our onboarding period and we will continue to work with them in the future.

Our CW Partner SFL is much dedicated and hardworking, they have been always giving us prompt support with their full team of staff having diversified knowledge, our account Manager also has been much helpful and dedicated. 

Excellent service so far

I had a great experience working with SFL through the training process. The consultant has plenty of knowledge on the system, and everything was explained clearly. Very recommended.

I am extremely satisfied with Softfreight and found them very knowledgeable, always available, and accommodating

Excellent system and excellent partner, some configurations are very complex so more practical examples of the configurations

It was a slightly unusual and quite complex requirement, especially in the layout of the final report. We are very happy with the deliverable.

SoftFreight did a very good job on the Implementation side.  

SFL guided us to implement the Task System and PAVE with attention and great knowledge base. We feel secure with the SFL solution and support.

SFL helped us to define the scope of the project and deliver the desired outcomes. I am always happy to call upon SFL’s expertise of CW1 when trying to improve our workflows and automation processes.

The project was excellently handled. Very happy with the outcome.

Soft Freight Logic handled our Cargowise implementation within our strict time frames in order for us to get up and running as a new freight forwarder.  Always on hand to be able to assist as we get used to the system and implement the automation processes as we progress.

We could not have done it without them and can't thank them enough.

Jyoti, Rohit, Sanjeev & Ikraam - thank you!

SFL was amazing to work with every step of the way. From the planning meetings all the way to testing SFL was timely, able to answer any questions that arose, and ahead of every hurdle that arose.

SFL will be our number 1 Wise Partner for every project going forward.

SFL is a great partner; they're very organized and understand CargoWise well. Overall great experience, and first partner I've worked with that provide their own documentation (THIS IS A BIG PLUS)

SFL as a company is very professional and since day 1 of CW implementation they helped us a lot. Sudama is a fantastic consultant, and very responsive.

I am extremely impressed by the input and support we got through the design phase. SFL challenged our processes and suggested better ways of working. It allowed us to create a far better system than we would have without SFL's input.

Once the design was agreed the implementation was quick and fully functional.

Their response to unforeseen (by us) outcomes and user questions is always quick and detailed.

SFL have been a supportive and valuable partner on this project and we already have new projects we wish to work with them on.

It was a pleasant experience working with Intzar and the team at Soft Freight Logic Private Limited, they were very friendly and helpful to work with. We like the fact that they had provided us with the project timeline from the get-go and they always informed us at each step what they were working on. The project was completed as intended within the timeframe provided.

The SFL Team effectively executed the CW implementation, focusing on Forwarding & Accounting with a structured and professional approach. Throughout the implementation, we observed exemplary conduct from all involved members of the SFL team. Additionally, the Hypercare support provided was highly satisfactory.

Kamal form SFL assumed responsibility for the LMS project with a steadfast commitment to its success. He dedicated extensive time, energy, and expertise to address challenges, streamline processes, and implement innovative solutions. Through his diligent efforts, Kamal not only navigated the project towards success but also fostered a culture of collaboration and excellence within the team. His unwavering determination and strategic leadership were pivotal in overcoming obstacles and achieving the project's objectives, ultimately ensuring its seamless execution and delivering exceptional results.

The team was very supportive and got the smooth implementation done in time. Special thanks to Sanjeev Ji for Finance integration and Tanya for operations.

During our onboarding, we felt like we had a genuine partner. SFL provided excellent support and made a significant effort to work with us toward accomplishing our goals, and we will continue to work with them in the future.

We had the pleasure of working with Sanjeev & Priyati from SFL, and their team during the implementation of CargoWise at our company. The entire process was handled with exceptional professionalism and efficiency. The team was incredibly cooperative and took the time to thoroughly understand our specific requirements, ensuring that every aspect was seamlessly integrated into our operations. Their expertise and dedication were evident throughout, and we were impressed with how smoothly the transition took place.

I highly recommend their services to any organization looking for a reliable and skilled partner in CargoWise implementation. Their commitment to delivering top-notch solutions is truly commendable

From the proposal through the initial kick-off and the hyper-care support during the go-live, SFL was and still is a trustful partner. They have a clear project methodology, strict deadlines, clear communication and qualitative deliverables.  Skilled in project management, business analysis, development, thinking out of the box, and being agile during deployment. The result is a fully automated transport booking solution for truckers developed in such a way that we can easily extend the solution for all trucking companies in the region.

I'm pleased with the project's completion. Our assigned Project Manager, Kamal, was very diligent and kept me informed throughout the process.

We sincerely thank the SFL Team for their exceptional support and expertise in delivering an EDI integration with CargoWise. Their technical proficiency and commitment to excellence were instrumental in successfully implementing a bi-directional data exchange and streamlining internal processes.  Their expertise in EDI development ensured seamless data flow, eliminating redundancies and improving accuracy in information exchange.  The project was successfully completed within the planned timeline of June–July 2024, followed by a structured hypercare phase to ensure smooth post-implementation support. With this integration now fully operational, we have achieved greater efficiency, accuracy, and a more seamless booking experience for our teams and customers.  We highly recommend SFL Team for their deep industry knowledge, technical capability, and dedication to delivering high-quality solutions. Their partnership has been invaluable in enhancing our digital connectivity and optimizing our logistics operations.

SFL successfully integrated CW1 via EDI, delivering the project on schedule and within the proposed budget. Throughout the project, SFL maintained clear and consistent communication at all levels, proactively addressing questions and concerns from all stakeholders to ensure alignment and transparency.

This was our first project with SFL, and they exceeded our expectations. Everything from planning to execution, doing to communicating, was done very well. 

Everything worked very well on this project. SFL has been great to work with, very professional, quick to respond, and detailed where necessary. Excellent!

SFL has proven to be the most exceptional CargoWise Partner our company has ever worked with. Their expertise in building and implementing 110, 210, and 310 EDI integrations has been nothing short of outstanding. From the very beginning, their team demonstrated a deep understanding of both the technical requirements and the operational realities of our business.

What truly sets SFL apart is its professionalism and remarkable accuracy throughout the integration process. Every step was clearly explained, ensuring our team understood the approach, the timeline, and the expected outcomes. They consistently guided us through key decisions with thoughtful consideration for how our company uses CargoWise, always prioritising solutions that aligned with our workflows and long-term goals.

Their commitment to quality, transparency, and collaboration made the entire project smooth and efficient. SFL has not only delivered excellent technical results but has also become a trusted partner we can rely on for future enhancements. We highly recommend them to any organization seeking a knowledgeable, reliable, and truly customer-focused CargoWise integration partner.

The project was clearly structured, and all milestones were achieved. Throughout the engagement, SFL engaged consultants with complementary skill sets, which streamlined execution of each phase and facilitated successful completion of all tasks.

SFL is a good service partner 

All competency areas within the Warehouse scope were successfully implemented. No outstanding issues to report at this stage. Post go-live monitoring is ongoing and additional processes are being phased in progressively in alignment with the operational team's readiness. The team demonstrated solid knowledge of the CargoWise WMS and adapted well to the operational constraints of a live cold-chain warehouse environment. The project was delivered within scope and the go-live support was professional and effective. We look forward to continuing this partnership as we expand the system's usage across further departments.