Areas of expertise
Platinum Global Rollouts
CargoWise Certified Practitioners
36 Certified Professionals with the highest level of accreditation
5 Certified Specialists
15 Certified Operators
About Soft Freight Logic
Soft Freight Logic (SFL) is dedicated to supporting and elevating logistics businesses through technology. Powered by Cargowise, our ecosystem comprises of Consultancy, Implementations and Support as well as enhancements around Product Customisations, Middleware, Integrations, and Business Analytics Software (such as mobile applications and dashboards).
We provide the highest level of services in System Configuration, CRM & Tariff Management, Forwarding, Warehousing, Finance, Document Customisation, Integrations, and Advanced Workflows.
The Soft Freight Logic team of talented specialists with a background in supply chain and logistics is strengthened by a commitment to ongoing training and accreditation. Situated in offices in the USA, India, Brazil, Chile, South Africa, Sri Lanka, Malaysia, and New Zealand, we conduct trilingual training and support in English, Spanish, and Portuguese. We provide personalised solutions enabling our customers to leverage the CargoWise solutions across all areas of their business.
By providing our clients with a holistic suite of services, we enable their businesses with unparalleled competitive advantage and value.
The team at SFL are very responsive and committed to the success of the project.
Improved efficiency of the users. Excellent service and introduced new features of CargoWise.
SFL helped us at every step with detailed implementation sheets with specific timelines, staff in-charge and timely progress updates. SFL provided accurate worksheets at every stage of implementation as well as detailed and patient training. The recordings of the training has also been provided for future reference. Resolution to the queries as we proceeded with hands on training has been the highlight of the implementation, which included Sales and Marketing, Rate and Tariff, Customs, Forwarding and Accounting modules of the software.
It was a pleasure to work with the SFL team, from upper management to the graphics and training team. The company has specific departments of expertise where you don’t need to seek help elsewhere, even beyond the scope of what we hired them to do. Good understanding of what is required, good understanding of best practices, flexible enough to accommodate our multi-country implementation. SFL is the real stuff!
SFL offered excellent support and made an obvious effort to work with us towards achieving our goals. We felt as though we had an actual partner during our onboarding period and we will continue to work with them in the future.
Our CW Partner SFL is much dedicated and hardworking, they have been always giving us prompt support with their full team of staff having diversified knowledge, our account Manager also has been much helpful and dedicated.
Excellent service so far
I had a great experience working with SFL through the training process. The consultant has plenty of knowledge on the system, and everything was explained clearly. Very recommended.
I am extremely satisfied with Softfreight and found them very knowledgeable, always available, and accommodating
Excellent system and excellent partner, some configurations are very complex so more practical examples of the configurations
It was a slightly unusual and quite complex requirement, especially in the layout of the final report. We are very happy with the deliverable.
SoftFreight did a very good job on the Implementation side.
SFL guided us to implement the Task System and PAVE with attention and great knowledge base. We feel secure with the SFL solution and support.
SFL helped us to define the scope of the project and deliver the desired outcomes. I am always happy to call upon SFL’s expertise of CW1 when trying to improve our workflows and automation processes.
The project was excellently handled. Very happy with the outcome.
Soft Freight Logic handled our Cargowise implementation within our strict time frames in order for us to get up and running as a new freight forwarder. Always on hand to be able to assist as we get used to the system and implement the automation processes as we progress.
We could not have done it without them and can't thank them enough.
Jyoti, Rohit, Sanjeev & Ikraam - thank you!
SFL was amazing to work with every step of the way. From the planning meetings all the way to testing SFL was timely, able to answer any questions that arose, and ahead of every hurdle that arose.
SFL will be our number 1 Wise Partner for every project going forward.
SFL is a great partner; they're very organized and understand CargoWise well. Overall great experience, and first partner I've worked with that provide their own documentation (THIS IS A BIG PLUS)
SFL as a company is very professional and since day 1 of CW implementation they helped us a lot. Sudama is a fantastic consultant, and very responsive.
I am extremely impressed by the input and support we got through the design phase. SFL challenged our processes and suggested better ways of working. It allowed us to create a far better system than we would have without SFL's input.
Once the design was agreed the implementation was quick and fully functional.
Their response to unforeseen (by us) outcomes and user questions is always quick and detailed.
SFL have been a supportive and valuable partner on this project and we already have new projects we wish to work with them on.
It was a pleasant experience working with Intzar and the team at Soft Freight Logic Private Limited, they were very friendly and helpful to work with. We like the fact that they had provided us with the project timeline from the get-go and they always informed us at each step what they were working on. The project was completed as intended within the timeframe provided.
The SFL Team effectively executed the CW implementation, focusing on Forwarding & Accounting with a structured and professional approach. Throughout the implementation, we observed exemplary conduct from all involved members of the SFL team. Additionally, the Hypercare support provided was highly satisfactory.
English, Spanish, Hindi, Portuguese, Afrikaans, Arabic, Dutch, French, Japanese
Regions of operation
Africa, Americas, Asia/Oceania, Europe, Middle East