Stay connected to your global network
Whether you're a shipping line or an agent, work with your shipping agents and overseas branches like they’re on the other side of your office - not the other side of the world.
Productivity at the center of your business
By simply allowing your customers to make bookings directly to your system, CargoWise makes your business more productive.
Increase visibility and control
Get total control over your operations, from vessel schedule updates, allocation visibility, container management, and rate calculations, through to electronic integration with depots, ports and customs.
Schedules and bookings
Intuitive schedules and booking functionality is the foundation for every vessel record, where detailed booking information can be stored and set to satisfy yours, and your customers' requirements.
Capacity management
From initial booking to final delivery, CargoWise simplifies the management of voyage vessel capacity, helping you avoid the frustrations, inefficiencies, and mistakes that come from manual entry.
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Allocation management
As bookings are entered by your agents – or by your clients using Web Tracker – vessel allocations will update automatically. Allocation information against bookings is displayed in real time, giving your operators a consistently clear picture of all available slots. -
Allocation by cargo type
Easily allocate container space by principal, or by TEU for every sailing, port, or country. And if you need to manage reefer containers, you can differentiate their required power points in addition to volume, tonnes, weight, or the area used – all to give you the visibility and control your operations demand. -
Over-allocation functionality
In the event a booking is made but not necessarily moving, simply specify the quantity and different types of additional cargo or equipment, and the system will automatically maximize the final usage. This helps increase the overall value of your sailing profit, ensuring you have visibility of this information and the potential to manage these over-allocation requirements later on. -
Real-time container information
When you have accurate, up-to-the-minute container information at your fingertips, your staff can see currently booked cargo and equipment so they can work more efficiently. You can easily allocate bookings to a vessel in real-time, and if you need to make any last minute changes, they will be reflected immediately, so your staff can stay informed and in control.
Unifying your ocean operations from booking to billing
Real-time access and self-service tools for your customers
CargoWise's secure, online Web Tracker portal provides real-time access to your customers, giving them all the tools and information they need, and freeing up your staff to focus on other productive tasks.
Online information access
By giving your customers the ability to check their own vessel, booking, and container status online, your customers can access any information they want, when and where they need it.
Report generation
Give your customers powerful, real-time reporting functionality that works according to their schedule. You can even setup WebServices, allowing data to be queried and exchanged without having to login first.
Electronic documentation
Files and relevant documents can be uploaded or downloaded without the need for emails, attachments, or external transfer solutions. All of this information is stored and shared on CargoWise, so it can be retrieved or referenced by anyone with the appropriate access rights. This means your customers can share and retrieve these documents whenever they need, leaving your staff to focus on more valuable tasks.
Online booking functionality
Customers can use Web Tracker to place their own bookings, or provide useful information like the equipment they require, their sailing preferences or special instructions. In addition to the convenience this brings them - and because any data entered can then be re-used throughout the system - it also means that your customers can take an active part in maintaining data quality, since the booking details they create can just as easily be converted to an operational record.
Stay ahead of every milestone with intelligent workflow
CargoWise powerful Workflow engine helps you ensure all milestones are completed on time, and raise exceptions if an important date is missed - allowing your staff to focus on important events, rather than manually monitoring every job.
Workflow triggers
Use workflow triggers to automatically advise your customers, suppliers or staff of important milestones, automatically trigger data exchange or send documents.
Custom workflows
Build step-by-step processes – incorporating milestones, exceptions and triggers – so your team knows what they should be focusing on and can see what’s coming up next.
Due diligence alerts
Control the steps required to on-board new customers, so you can be confident their information is valid from day one.
Configuration tools
Every job, process and step can be fine-tuned and configured, right down to screen layouts and data entry fields.
Exception management
Set schedules and configure alerts to notify you if milestones or events don't happen on time, allowing you to react to potential delays. Alerts can be assigned by modes of transport, client location and more.
You can also view a full log of every exception, both current and historical, to better analyze your business performance and stay on top of any issues
Your maritime accounting and reporting, unified.
Whether you are a shipping line principal or an agency, CargoWise's comprehensive accounting and reporting tools give you full control and visibility over your local or global financial operations.
Voyage disbursement
Create voyage disbursement by capturing every cost and revenue related to a vessel, from port and husbandry fees, to crew expenses. And if you are an agency, recover these costs from the principal with minimal effort.
Vessel reconciliation
When the vessel reconciliation is required for analysis or reporting purposes, you can create a vessel reconciliation that details what your income and expenses were, not just for each Bill of Lading but for the entire vessel.
Sundry charges
Capture all costs paid and revenues collected. The charges here are unrelated to a vessel, so you can easily add anything from storage to supplier rebates as you need – giving you the flexibility to record these costs, and ensure you maintain visibility over these financial transactions.
Principal Trading Statements
Send Principal Trading Statements that compare principal income with principal expenses for a given date range across all your shipping jobs. And you can easily compile these as a fully-detailed report, or a top-line summary; ensuring that you meet reporting requirements with minimal effort and expedite the settlement process.
Connect to the world's most extensive forwarder network
Because we are the core operating system used by the world’s largest freight forwarders and 3PLs, you’ll always be within sight of buying forwarders.