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About Nice Systems Consultancy Limited

NICE has been working with the CargoWise solution since 2006. Our consultants have built extensive and deep know-how of the CargoWise product suite, master data management, integration and configuration to meet the customers' exact needs. We have supported global and SME logistics companies to implement CargoWise around the globe successfully.

We genuinely believe implementing CargoWise is a business project and is a one-off opportunity for logistics companies to perform a business process re-engineering (BPR) exercise. It will enable them to make an overnight change, improve their operational business and customer services, and achieve high customer satisfaction. NICE will bring its expertise and business templates directly linked to the CargoWise application down to a user screen level. We facilitate workshops with the customers' business leads and jointly define the future business strategy and business rules. In addition, we provide all the necessary services around the implementation, enabling a turnkey solution to CargoWise customers. To complement the business services, our technical experts can provide support in designing and developing interfaces for customer and partner applications. We also offer global support and BPO service.

Services Provided
• Program, Project & Transition (Change) Management
• Executive Consulting (C/Board level)
• Global Transformation
• Business Integration
• Business and IT Consultancy
• BI Solutions
• Analyzing and structuring logistics companies' business processes and information flows
• Business Process and Use Case Modelling
• Business/Functional Requirements specification
• Software selection projects
• Software development projects
• Software implementation projects including configuration, testing, documentation, and training.
• Definition of architecture and technical infrastructure/hardware and software requirements
• Business & System Performance Architecture
• EDI, Interface & System Design, and Integration
• Complementary CWO products

Specific Industry Expertise
• Ocean and Air Freight Forwarding
• Air Cargo Handling (Ground Handler & Carrier)
• Air Cargo Reservation, Pricing, Contribution/Revenue Management, Routing, Schedules, ULD Management, Accounting, Airmail, MIS (Carrier)
• Shipment Flow Control (Carrier, Ground Handler & Freight Forwarder)
• Industry Message Standards & Platforms
• Supply Chain Management
• Warehouse Management
• Tracking & tracing solutions
• Transport and distribution logistics